Your privacy is important to Nova ICT d.o.o. This Privacy Policy covers what we collect and how we use, store, transfer and protect your information.

What information do we collect about you?

When you give your consent and register for an account on our site, place an order, subscribe to our newsletter or respond to a survey, basic contact details are collected such as the e-mail address and your name. When you are representing your company, following details will be collected: company name, address, phone number, VAT number, preferred language and currency, any purchase order number, any e-mail address of invoice receivers and masked credit card or bank account details.

How will we use the information about you?

We collect and store information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information to personalize your experience, to enable secure login to our website, and to assist you with the resolution of technical support issues or other issues related to our service.

Nova ICT d.o.o.will not sell, exchange, transfer or give your information to any other company.

Retention period

We will store provided information permanently or for legally mandatory period.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at privatnost@nova.hr. We may charge a small fee for this service.

You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at privatnost@nova.hr.

We want to make sure that your personal information is accurate and up to date. You have the right to ask us to correct or remove information about you if anything is inaccurate.

You have the right to request for your personal information to be deleted, if the personal information are no longer necessary in relation to the purposes for which they were collected or otherwise processed, if you withdraw your consent on which the processing is based and where there is no other legal ground for the processing.

Cookies

See NOVA ICT’s Cookie Declaration here for information on the cookies we use.

Other websites

We may include or offer third party products or services on our website, such as Google Analytics for tracking visits on our Website and Braintree for payment. These third party sites have separate independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.

How do we protect your information

NOVA ICT implements technical, physical and organizational measures to maintain the safety of your personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized use, unauthorized modification, disclosure or access and against all other unlawful forms of processing.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review and we will place any updates on this website. This Privacy Policy was last updated on 15.05.2018.

How to contact us

If you have any questions regarding our Privacy Policy or information we hold about you, please contact us at: privatnost@nova.hr
or
NOVA ICT d.o.o.
Ulica grada Vukovara 217, HR - 10 000 Zagreb

In case of dissatisfaction with our Privacy Policy and your rights, you may contact the supervisory body for regulation of personal information protection in Croatia - AZOP.